This privacy policy applies to customers and users of the websites operated by companies that are part of the Groupe Renaud-Bray, namely: Librairie Renaud-Bray, Groupe Archambault Inc., Cadre Verbec Inc., Prologue Inc., Pierre Belvédère Inc. ("We", "Us", "Our").

The purpose of this privacy policy is to inform our users and customers about the collection, use, and protection of their personal information in accordance with applicable laws.

All content on this website is protected and owned by Groupe Renaud-Bray Inc. or its licensors. The trademarks featured on our websites belong to their respective owners. Nothing on the site grants you any license or right to use such trademarks.

2. Types of Personal Information Collected

Personal information is collected through contact forms, newsletter sign-up forms, order forms, and account creation forms.

In this context, we collect the following personal information:

• Your contact details (first name, last name, the title used to address you in our communications - i.e., “Mr.”, “Ms.”, or “Unspecified” -, mailing address, email address, phone number, and payment information when you make transactions on our website.
• When you visit our website, we automatically collect information such as your IP address, location, hardware and software details, and data related to your interaction with our site.
• Data automatically collected via Google Analytics includes IP address, hardware and software details, content viewed, and links clicked.

2.1 Cookies

a) Definition

Cookies are small data files stored and/or read by your browser on your device’s hard drive when you visit a website. These files may be stored temporarily or permanently, keeping a record of your visit. Information collected can include elements like the date and time of your last visit or the device used during browsing. Cookies help improve your online experience by remembering your browsing preferences.

b) Types of Cookies Used

• "Necessary" Cookies
   These are essential for the functioning of the website or for facilitating your navigation. Removing them may impair site navigation and make it impossible to place orders.
  
• "Functional" Cookies
   These enable functionalities such as sharing website content on social media platforms and using other third-party features.
  
• "Analytical" Cookies
   These help understand how visitors interact with the website by providing data on visitor counts, bounce rates, traffic sources, etc.
  
• "Advertising" Cookies
   Used to deliver personalized ads based on previously visited pages and to assess the effectiveness of advertising campaigns.
  
• "Unclassified" Cookies
   These are cookies currently being analyzed and have not yet been categorized.

c) Cookie Management

• Cookies are subject to your consent. You agree to the use of cookies by clicking “Accept” on the cookie banner shown upon your first visit.
• If not done initially, you may accept or reject cookies at any time via our cookie manager accessible on our website.

3. Use of Personal Information

We use personal information to execute contracts, send promotional offers, perform statistical analysis, track orders, personalize and improve our services, and ensure data security. We do not disclose your information to third parties without your prior consent or unless required by law.

4. Disclosure of Personal Information

In the course of our operations, we may disclose your personal information in the following situations:

• To service providers who support us with website services, app development, hosting, maintenance, and other IT services. Marketing service providers may also process personal information in delivering their services to us.
• To government or law enforcement authorities when required by applicable laws. We may disclose personal and other information as legally required.
• To a purchaser, successor, or assignee in the context of a merger, acquisition, financing, asset sale, or similar transaction. This includes insolvency, bankruptcy, or receivership, involving the transfer of personal information as a business asset. We may also share information in other business transactions as permitted by law.

5. Security Measures

While no security system is entirely infallible in an increasingly digital world, we implement technical safeguards (e.g., data encryption) to reduce risks and protect the personal information we hold. We also use administrative safeguards (e.g., secure authorizations and role-based access control) and physical safeguards (e.g., locked file cabinets, restricted office access) to ensure data protection.

6. Storage of Personal Information

Personal information is currently hosted exclusively in Québec. We may store and process personal information in countries where we engage service providers. When data is held outside your country of residence, it becomes subject to the laws of that jurisdiction and may be disclosed to government bodies, courts, or law enforcement as permitted by those laws.

7. Data Retention Period

We will retain personal information only for as long as necessary for the purposes outlined in this policy. For specific retention periods, please contact our Privacy Officer listed in the “Contact” section below (Section 9).

8. Individual Rights

Under certain conditions and in accordance with applicable data protection laws, you may exercise the following rights:

• Access: You may request access to your personal data and, where required by law and subject to a fee, receive a copy of the data we hold.
• Correction: Please notify us of any updates or corrections to ensure your information is accurate (e.g., address or phone number changes).
• Portability: Where applicable, you may request the transfer of specific personal data to another party.
• Withdrawal of Consent: You may withdraw your consent for the processing of your personal data where practical and subject to our legal obligations. Note that withdrawing consent may limit the services we can provide (e.g., processing orders). Some functionalities on our website may be unavailable without your consent for data usage.

To exercise your rights, you must submit a written request to our Privacy Officer using the method described in the "Contact" section below.

9. Contact

To exercise your rights, ask a question, or file a complaint, please contact our Privacy Officer at:

By mail:
LIBRAIRIE RENAUD-BRAY INC.
SAC – Data Privacy
5655 Pierre-De Coubertin Avenue
Montreal, Quebec H1N 1R2, Canada

By email:
confidentialite@renaud-bray.com

By phone:
Montreal: 514-342-2815
Elsewhere in Canada: +1-888-746-2283

All rights-related requests must be submitted in writing. For other inquiries, phone calls are accepted.

Minors

Legal representatives of minors under the age of 14 must provide consent if the minor wishes to create an account or conduct transactions online.

External Links

This website may contain links to external sites with their own privacy policies, for which we are not responsible.

Privacy Policy Updates

Last updated: July 2025. By using the site, users agree to the terms of this privacy policy.