Your data

Librairie Renaud-Bray Inc. has introduced state-of-the-art security measures to protect you against the loss or unauthorized use of your personal information, including your credit card information. Renaud-Bray.com's servers use the latest Secure Socket Layers (SSL) encryption technology, used by major Canadian banks, making it highly secure.

All your personal data is encrypted by SSL at the time of their entry, which makes their reading impossible during transfer via the internet. No order-related information, including your name, address and credit card number, will be openly circulated on the internet.

This security service is provided by a specialist in "trusted services" on the internet. In addition, Renaud-Bray.com's servers are protected by firewall technology. Librairie Renaud-Bray Inc. is committed to ensuring that its equipment is always on the cutting edge of technology to enable you to carry out secure transactions on the site at all times. However, no security mechanism is perfect and you should be advised that there is always a certain level of risk that the personal information that you transmit to Renaud-Bray.com is disclosed without any fault of Librairie Renaud-Bray Inc. and without your consent.

Librairie Renaud-Bray Inc. disclaims any responsibility for the fact that such confidential information about you may be disclosed, except in the event of negligence on the part of Librairie Renaud-Bray Inc. Please note that for your security, no credit card information is stored on the servers that Renaud-Bray.com uses. If you are concerned about the confidentiality of using your credit card on the internet, Librairie Renaud-Bray Inc. invites you to submit your order by phone and speak to one of the Renaud-Bray.com representatives.

Renaud-Bray.com reserves the right to modify this policy at any time. Renaud-Bray.com also reserves the right to transmit personal information about you to the extent Renaud-Bray.com must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.

Security and Efficiency of the Network

Renaud-Bray.com does not guarantee the efficiency, or total security. It is possible that a hacker manages to penetrate the server. It is thus important that you keep in mind before USING YOUR IDENTITY TO BROWSE THE SITE OR COMPLETE TRANSACTIONS on Renaud-Bray.com that a malicious person may access the servers on Renaud-Bray.com site and use the information about you or any other person on the site to his or her own end. IN NO CASE will Renaud-Bray.com and its administrators be held accountable for acts of computer piracy, nor be blamed for whatever damage or loss associated to any member of the Librairie Renaud-Bray Inc. The Librairie Renaud-Bray Inc. may experience occasional outages and some programming errors may be caused by updates or events beyond the control of the administrators.

When you shop online, you can verify if you are in secure mode by looking at the URL (web address) and ensuring that it begins with https :// instead of http :// The icon displayed that looks like a padlock of the browser window confirms that you are in secure mode.

Child and Adolescent Safety on the Internet

More and more children and teenagers are using the internet and benefit from its advantages. However, as in the case of any other environment, they can be victims of crime and exploitation since they are vulnerable. This is why we strongly suggest de monitor what your teenagers and children are doing over the internet and teach them about security and common sense. Such measures often help to avoid that your children or teenagers are victims of harassment or other criminal designs.

In order to limit the risk that your children and teenagers are exposed to such dangers, reasonably monitor their usage of your internet service. Your children or teenagers must be aware that they should not divulge any personal information such as their name, phone number or address over forums and blogs. It is important that your children and teenagers be encouraged to unveil their worries when they receive messages that they feel are uncomfortable or shocking. These suggestions will help your children and teenagers to browse the internet appropriately and will allow you to ensure that your children and teenagers benefit from all the components that the service provides to enrich their growth.

Confidentiality

Librairie Renaud-Bray Inc. tries to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously controls the way by which personal information is used and transmitted. Librairie Renaud-Bray Inc. does not sell, monetise or lease information about you to third parties. By using the Librairie Renaud-Bray Inc. website, you agree to abide by the practices described in this privacy statement.

In the advent of a purchase or during the registration phase for a promotional contest, Renaud-Bray.com demands that you transmit your name, address, email address and that, if you accept, other information. The information that Librairie Renaud-Bray Inc. collects about you allows it to customize and constantly improve services provided when you visit Renaud-Bray.com. This information comes from 2 sources:

- The information you provide yourself:

We receive and save all information that you have entered in the website or that you may have supplied by other means. You have the choice not to provide information, but this will prevent us from providing you with some of our services. We will use the collected data in order to, notably, answer your requests, prepare suggestions for you, offer customized purchasing, improve our Renaud-Bray.com stores, and contact you.

-Information collected automatically:

We receive and save some information every time you contact us; for example, like many other websites, we use cookies that allow us to obtain some information when you access Renaud-Bray.com.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are harmless in that they cannot extract information from your hard disk, over which you have full control. Renaud-Bray.com uses cookies mainly in order to determine traffic on the site, to transmit information that is highly usable by its marketing department, and to personalise the future use you make of the site. This technology does not systematically place personal information about you at the disposal of Librairie Renaud-Bray Inc.

Librairie Renaud-Bray Inc. will not disclose any information to third parties any information collected without your prior consent. The information collected is only visible and used by the virtual store Renaud-Bray.com. The information will enable Librairie Renaud-Bray Inc. to open an account in your name, process your orders, to contact you in the event you have won a contest, to customize its relationship with you and, if you agree, to occasionally send you information about the Site and its products according to your preferences. Librairie Renaud-Bray Inc. wishes to specify that its advertisers will not at any time be allowed to access your confidential information. Furthermore, Librairie Renaud-Bray Inc. does not sell user lists. You have the choice to no longer receive information pertaining to Renaud-Bray.com, its stores and products by specifying under the section My Profile in your account.

Only those employees or representatives dully authorised by Librairie Renaud-Bray Inc. (those involved in sales and marketing of products and services for each store) can access your information, but solely has governed by their position.

From the My Account page, you can at any time validate or modify your personal information; these procedures may also be completed by directly contacting the Librairie Renaud-Bray Inc. customer service directly. If you wish to close your account, you must contact the Renaud-Bray.com customer service department directly.