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$30.99
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service.
Disney Institute specializes in helping professionals see new possibilities... » Read more...
DISNEY PRESS
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November 2011
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Upon order :
2 to 4 weeks
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$25.00
Are you ready for the next global economic disruption?
Blind Spots outlines the way forward for companies who want to get early-mover advantage on this new $28 trillion economy. This powerful ma... » Read more...
WILEY JOHN & SONS
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October 2017
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Upon order :
2 to 4 weeks
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$31.95
Qui n'a pas un jour pesté face à un objet trépassant quelques jours seulement après la fin de la garantie ? Acheter, acheter, encore acheter... Et à peine achetées, voilà qu'il faut déjà remplacer ... » Read more...
DELACHAUX ET NIESTLE
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November 2017
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Out of stock :
Unavailable
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$40.50
Good works are no longer optional.
For many businesses, success comes in unexpected ways. Toms grew into a $600 million company by giving away 35 million pair of shoes. Patagonia's profits have ... » Read more...
AMACOM
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November 2017
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Upon order :
2 to 4 weeks
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$31.00
Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the b... » Read more...
AMACOM
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December 2017
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Upon order :
2 to 4 weeks
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$37.00
A savvy connoisseur's guide from the editors of the world's most popular cannabis platform.
Cannabis is at the very beginning of a craft and educational renaissance. It is emerging from the legi... » Read more...
TWELVE
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December 2017
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Upon order :
2 to 4 weeks
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$24.00
If the consumer economy had a sex, it would be female.
If the business world had a sex, it would be male.
And therein lies the pickle.
Women are the engine of the global economy, driving ... » Read more...
CROWN
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September 2011
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Upon order :
2 to 4 weeks
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$21.99
We're all stuffocated. We have more stuff than we could ever need - but it's bad for the planet and it's making us stressed. It might even be killing us. In this groundbreaking book, trend forecast... » Read more...
PELICAN PUBLISHING
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February 2017
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Upon order :
2 to 4 weeks
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$32.00
From Patagonia to Apple, Whole Foods to New Balance, we love our favorite products--and, by extension, the companies that provide them. The emotional connections we form with our favorite brands an... » Read more...
HATHERLEIGH
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April 2017
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Upon order :
2 to 4 weeks
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$23.00
A leading behavioral economist reveals the tools that will improve our decision making on screens
Office workers spend the majority of their waking hours staring at screens. Unfortunately, few o... » Read more...
PORTFOLIO
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February 2017
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Upon order :
2 to 4 weeks
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Oasis
CHARTIER, MARIE-CHRISTINE
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