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24,99 $
The ultimate, practical guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.
Great customer service may be today's mos... » Lire la suite...
HARPER COLLINS
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mars 2021
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Sur commande :
2 à 4 semaines
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36,99 $
Essential guide to British universities that gives you all the information you need to make the crucial decisions on what to study, where to study, and how much it might cost. Objective and authori... » Lire la suite...
HARPER COLLINS
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mars 2021
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Sur commande :
2 à 4 semaines
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31,95 $
Pour passer au zéro déchet dans la joie et la simplicité . - Envie d'alléger votre poubelle ?
- D'adopter un mode de vie plus respectueux de votre environnement...
» Lire la suite...
FIRST
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février 2021
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24,50 $
An insightful review of the collapse of the traditional retail sector in the West, and a roadmap for its potential recovery.
Almost weekly, the news is full of stories about disappearing retail ... » Lire la suite...
BLOOMSBURY
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mars 2021
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Sur commande :
2 à 4 semaines
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26,95 $
***2020 BUSINESS BOOK AWARDS FINALIST!***
* Are you a Customer Success Executive or making your way up the Customer Success ladder?
* Do you want to transform churn into maximum recurring reven... » Lire la suite...
GLOBAL BOOK SALES
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novembre 2019
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Sur commande :
2 à 4 semaines
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14,99 $
EVERY DOLLAR IS A VOTE. MAKE YOURS COUNT.
Every dollar we spend has the potential to create social and environmental change. In fact, it already has. The world that exists today is in large part... » Lire la suite...
NEW SOCIETY PUBLISHERS
|
octobre 2020
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Sur commande :
2 à 4 semaines
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29,99 $
There’s one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organization’s prosperity, profits, and productivity. Th... » Lire la suite...
WILEY JOHN & SONS
|
octobre 2020
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Sur commande :
2 à 4 semaines
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37,00 $
A landmark insider’s tour of how social media affects our decision-making and shapes our world in ways both useful and dangerous, with critical insights into the social media trends of the 2020 ele... » Lire la suite...
KNOPF ALFRED A
|
septembre 2020
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Sur commande :
2 à 4 semaines
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36,95 $
"Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results."
--Jea... » Lire la suite...
BERRETT-KOEHLER PUBLISHER
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septembre 2020
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Sur commande :
2 à 4 semaines
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35,99 $
Get your pub on with Britain's bestselling travel guide for over 35 years.
***Featured in the Guardian, the Times and Mail Online and on BBC Radio 4***
Now in its 39th edition, The Good Pub G... » Lire la suite...
EBURY PRESS
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décembre 2020
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Sur commande :
2 à 4 semaines
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