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LIVRES NUMÉRIQUES
The IT Support Handbook - MIKE HALSEY

The IT Support Handbook

Titre de l'éditeur : The IT Support Handbook

MIKE HALSEY

 
43,50 $
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EN SAVOIR PLUS Résumé

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.

Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.


What You'll Learn
  • Manage reporting, and keep a record of issues that occur
  • Provide effective remote support for users away from home or working in another office
  • Use error and system reporting in Windows to obtain high-quality, relevant information
  • Spot patterns in user behavior that may be causing difficult-to-diagnose problems
  • Be familiar with best practices to make you a better support professional

Who This Book Is For

IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.

Détails
Prix : 43,50 $
Catégorie :
Auteur :  MIKE HALSEY
Titre : The IT Support Handbook
Date de parution : octobre 2019
Éditeur : LIVRES NUMÉRIQUES DIVERS
Sujet : NUL DIVERS
ISBN : 9781484251331 (1484251334)
Référence Renaud-Bray : 3054571
No de produit : 3054571
Droits numériques
Format : PDF
Disponibilité : Canada, consultez la liste des pays autorisés.
Gestion des droits numériques : Adobe DRM
Entrepôt numérique : NUMILOG
Nombre d'appareils autorisés : 3
Nombre de copier/coller : 0
Impression : 0

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The IT Support Handbook , HALSEY , MIKE
© LIVRES NUMÉRIQUES DIVERS 2019